Terms and Conditions

1. Definitions

1.1 In these Conditions:

• “Seller, us, our, we, ourselves” means Customised Sheet Metal, Unit 3 Garth Avenue, Brackla Industrial Estate, Bridgend, CF31 2AQ. Also trading as CSM and VOLUND Ltd.
• “You, Buyer, your” means the person who accepts a quotation from the Seller for the sale of the Goods (product or service), or whose order for the Goods we accept.
• “Goods” means the goods (including any instalment of the goods or any parts of them) which we supply in accordance with these Conditions.
• “Conditions” means the conditions set out in this document and any additional terms and conditions agreed in writing between us and you.
• “Contract” means the contract for the purchase by the Buyer and sale by the Seller of the Goods.

1.2 Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended re-enacted or extended at the relevant time. The headings in these Conditions are for convenience only and shall not affect their interpretation.

2. The sale

2.1 We shall sell, and you shall purchase the Goods in accordance with any oral or written quotation from us which is

accepted by you. Subject in either case to these Conditions the quotation shall govern the Contract to the exclusion of any other terms and conditions which may be specified or implied to be specified by the Buyer.

2.2 No variation to these Conditions shall be binding unless agreed in writing by an authorised representative of the Seller (a company Director). Our employees or agents are not authorised to make any representations concerning the Goods unless confirmed by the Seller in writing. In entering the Contract, the Buyer acknowledges that it does not rely on, and waives any claim for breach of any such representations which are not confirmed in writing.

2.3 Any advice or recommendations given by the Seller or its employees or the agents to the Buyer or its employees or agents as to the storage application or use of the Goods which is not confirmed in writing by the Seller is followed or acted upon entirely at your own risk and accordingly the Seller shall not be liable for any such advice or recommendation which is not so confirmed.

3. The purchase. Orders and Specifications

3.1 No order submitted by you shall be deemed to be accepted by us unless and until confirmed in writing by an authorised representative of ourselves.

3.2 The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any order (including applicable specification) submitted by the Buyer and for giving the Seller any necessary information relating to the Goods within a sufficient time to enable the Seller to perform the Contract in accordance with its terms.

3.3 The quantity, quality, description, and any specification for the Goods shall be those set out in our quotation (if accepted by the you) or in your order (if accepted by us).

3.4 All descriptions and illustrations contained in the any of our marketing, catalogues, price lists and advertisements or otherwise communicated to you are intended merely to present a general idea of the Goods described therein and nothing contained in any of them shall form any part of the Contract.

3.5 If the Goods are to be manufactured or any process is to be applied to the Goods by the Seller in accordance with a specification submitted by the Buyer, the Buyer shall indemnify the Seller against all loss, damages, costs and expenses awarded against or incurred by the Seller in connection with, or paid or agreed to be paid by the Seller in settlement of any claim for infringement of any patent, copyright, design, trademark or other industrial or intellectual property rights of any other person which results from the Seller’s use of the Buyer’s specification.

3.6 We reserve the right to make any changes in the specification of the Goods which are required to conform with any

applicable safety or other statutory requirements or where the Goods are to be supplied to the Seller’s specification which do not affect their quality or performance.

3.7 No order which has been accepted by the Seller may be cancelled by the Buyer except with the agreement in writing of the Seller. In the event that the Buyer (through no fault of the Seller) returns goods which are stocked by the Seller, in a good and unused condition and at your own expense, and within 30 days of the date of the order, a restocking charge of 30% will be made. If the required return of stocked items is our fault, and they are returned in a good and unused condition, the costs of the return will be borne by us and no restocking charge will be made. If special or non-stock goods are ordered by the Buyer for manufacture by the Seller, then the goods cannot be returned by the Buyer and no refund will be made on return of the product.

3.8 Unless stated otherwise on the quotation or order which is accepted by you or us accordingly, any design work and drawings for illustration or manufacturing purposes remains the property of ourselves.

4. Price of Goods

4.1 The price of the Goods shall be the Sellers quoted price. Where the goods are supplied for export from the United Kingdom the sellers quoted price is excluding any import/export tax/charges and charges of this nature are to be paid by you. All prices quoted are valid for thirty days only or until earlier acceptance by the Buyer after which time they may be altered by the Seller without giving notice to the Buyer.

4.2 The Seller reserves the right by giving notice to the Buyer at any time before delivery to increase the price of the Goods to reflect any increase in the costs to us which is due to any factor beyond our control, any change in delivery dates, or specifications for the Goods which is requested by you or any delay caused by any instructions of yourselves or your failure to give the Seller adequate information or instructions.

4.3 Except as otherwise stated under the terms of any quotation or in any price list of the Seller and unless otherwise agreed in writing between the Buyer and the Seller all prices are given by the Seller on an ex-works basis and where the Seller has undertaken to provide or arrange carriage and delivery from its works to the place of delivery specified by the Buyer; the Buyer shall be liable to pay the Sellers charges for transport, packaging and insurance.

5. Payment Terms.

5.1 Subject to any special terms agreed in writing between the Buyer and the Seller, we shall be entitled to invoice you for the price of the Goods on or at any time after the delivery of the Goods unless the Goods are to be collected by you, on that basis we shall be entitled to invoice you for the price of the Goods on or at any time after the offered collection time.  If you wrongfully fail to take delivery of the Goods when they are on an arranged carrier, we shall invoice you at any time after we have notified the you that we tendered delivery of the Goods.

5.2 The Buyer shall pay the price of the Goods within thirty days of the date of the Sellers invoice notwithstanding that delivery may not have taken place and the property of the Goods has not passed to the Buyer. The time of payment of the price shall be of essence of the Contract.

5.3 If you fail to make any payment on the due date then without prejudice to any other right or remedy available to us, we shall be entitled to:-

5.3.1 cancel the contract or suspend any further deliveries to you;

5.3.2 appropriate any payment made by the Buyer for supply of the Goods (or the Goods supplied under any other contract between the Buyer and the Seller) as the Seller may think fit (notwithstanding any purported appropriation by the Buyer); and

5.3.3 charge the Buyer interest (both before and after any judgement) on the amount unpaid at the rate of 5% per annum above

the base lending rate of Lloyds Bank Plc from time to time enforced from the date when payment was due until payment in full is made.

5.4 Payment shall be made at the office of the Seller and shall take effect upon receipt of cash, banker’s draft or bank transfer to the Seller’s bank account or upon a cheque tendered by the Buyer being cleared for payment.

6. Delivery

6.1 Delivery of the Goods shall take place upon despatch of the Goods from our premises unless otherwise agreed. In such

event delivery shall be deemed to take place immediately after we have notified you that the Goods are ready for collection.

6.2 Any dates quoted for delivery of the Goods are approximate only and we shall not be liable for any delay in delivery of the

Goods howsoever caused. Time for delivery shall not be of the essence unless previously agreed by us in writing. The Goods may be delivered in advance of the quoted delivery date upon giving reasonable notice to you.

6.3 Should the Seller be prevented from or hindered in delivery of the Goods or any part thereof by reason of war, riot, explosion, fire, flood, strike, lockout, shortage of materials or labour or any cause beyond the Seller’s control, including a pandemic the time for delivery shall be extended by a period equal to that during which the cause preventing or hindering delivery exists.

6.4 Should we be prevented from delivering part of the Goods by reason of any of the causes specified in the preceding subclause we shall deliver and you shall take and pay for such part of the Goods as we are able to deliver in accordance with the Contract.

6.5 Where the Goods are to be delivered in instalments each delivery shall constitute a separate contract and failure by us to

deliver any one or more of the instalments in accordance with these conditions or any claim by the Buyer in respect of any one or more instalments shall not entitle you to treat the Contract as a whole as repudiated.

6.6 If we fail to deliver the Goods for any reason other than any cause beyond our reasonable control or your fault and we are accordingly liable to the you, our liability shall be limited to the excess (if any) of the cost to the Buyer (in the cheapest available market) of similar Goods to replace those not delivered over the price of the Goods.

6.7 If you fail to take delivery of the Goods or fail to give us adequate delivery instructions at the time stated for delivery (otherwise than by reason of any cause beyond the Buyer’s reasonable control or by reason of the Seller’s fault) then without prejudice to any other right or remedy available to us, we may: store the Goods until actual delivery and charge you for the reasonable cost (including insurance) of storage; or sell the Goods for the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to you for the excess over the price under the Contract, or charge you for any shortfall below the price under the Contract.

7. Risk and property ownership

7.1 Risk of damage to or loss of the Goods shall pass to the Buyer upon delivery in accordance with condition 6.1.

7.2 Notwithstanding delivery and the passing of risk in the Goods, title shall not pass to the Buyer until the Seller has received in cash or cleared funds payment in full of the price of the Goods and all other Goods agreed to be sold by the Seller to the Buyer for which payment is then due.

7.3 Until such time as the property in the Goods passes to the Buyer, you shall hold the Goods as the Seller’s fiduciary agent and shall keep the goods separate from your own and third parties and properly stored protected, insured and identified as our property. Until that time you shall be entitled to resell or use the Goods in the ordinary course of its business (but not to pledge or charge the same as security for any reason) but shall account to us the proceeds of the sale or otherwise of the Goods and shall keep all such proceeds separate from any monies or property of yours and third parties.

7.4 Until such time as the property in the Goods passes to you (and provided the Goods are still in existence and have not been resold) we shall be entitled at any time to require you to deliver up the Goods to us and if you fail to do so

Terms and Conditions of Sale allow us forthwith to enter upon any premises of yours or any third party where the Goods are stored and repossess the Goods.

8. Warranties and Liability

8.1 Subject to the conditions set below we warrant that at the time of delivery the goods will correspond with our specification and will be free from defects in material and workmanship.

8.2 The above warranty is given by the Seller subject to the following conditions;

8.2.1 the Seller shall be under no liability in respect of any defect in the Goods arising from any drawing, design or

specification supplied by the Buyer.

8.2.2 the Seller shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence,

abnormal working conditions, failure to follow the Seller’s instructions (whether oral or in writing), misuse or alteration or repair of the Goods without Seller’s approval.

8.2.3 the Seller shall be under no liability under the above warranty (or any other warranty condition or guarantee) if the total

price for the Goods has not been paid by the due date of payment;

8.2.4 the above warranty does not extend to parts, materials or equivalent not manufactured by the Seller in respect of which

the Buyer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to the Seller.

8.3 Subject as expressly provided in these conditions except where the Goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977) all warranties conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

8.4 Where the Goods are sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) the statutory rights of the Buyer are not affected by these Conditions.

8.5 Any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with specification shall (whether or not delivery is refused by the Buyer) be notified to the Seller within 7 days from the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure.  If the Buyer does not notify the Seller accordingly the Buyer shall not be entitled to reject the Goods and the Seller shall have no liability for such defect or failure and the Buyer shall be bound to pay the price.

8.6 Where a valid claim is notified to the Seller in accordance with condition the Seller shall be entitled to replace the Goods (or the part in question) free of charge or at the Seller’s sole discretion refund to the Buyer the price of the Goods (or a proportionate part of the price) but the Seller shall have no further liability to the Buyer.

8.7 Except in respect of death or personal injury caused by the Seller’s negligence the Seller shall not be liable to the Buyer by reason of any representation or any implied warranty condition or other term or any duty at common law or under the express terms of the Contract for any consequential loss or damage (whether from loss of profit or otherwise) costs, expenses, or other claims for consequential compensation whatsoever (and whether caused by the negligence of the Seller, its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer except as expressly provided in these Conditions.

8.8 The Seller shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing or any failure to perform any of the Seller’s obligations in relation to the Goods if the delay or failure was due to any cause beyond the Seller’s reasonable control including (without prejudice to the generality of the foregoing) act of God, explosion, flood, tempest, fire or accident, war or threat of war, sabotage, insurrection, civil disturbance or requisition; strikes, lockouts or other industrial actions or trade disputes (whether involving employees of the Seller or of a third party); difficulties in obtaining raw materials, labour, fuel, parts of machinery or power failure or breakdown in machinery, a pandemic.

9. Insolvency of buyer

9.1 This clause applies if the Buyer makes any voluntary arrangement with its creditors or becomes subject to any administration order or (being an individual or firm) becomes bankrupt or (being a company) goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or an encumbrancer takes possession, or a receiver is appointed of any of the property or assets of the Buyer; or the Buyer ceases or threatens to cease to carry on business; or the Seller reasonably apprehends that any of the events mentioned above is about to occur in relation to the Buyer and notifies the Buyer accordingly.

9.2 If this clause applies then without prejudice to any other right or remedy available to the Seller the Seller shall be entitled to cancel the Contract or suspend any further deliveries under the Contract without any liability to the Buyer and if the Goods have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.

10. General

10.1 Any notice required or permitted to be given by either party to the other under these conditions shall be in writing (Emails are considered appropriate correspondence in writing) addressed to that other party at its registered office or principle place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice. No waiver by the Seller of any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same of any other provision.

10.2 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby. The Contract shall be governed by and interpreted in accordance with English Law, and the Buyer submits to the Jurisdiction of the High Court of Justice in England and Wales but the Seller may enforce the Contract in any court of competent jurisdiction.

10.3 The Buyer shall not assign any benefit under the Contract without the consent in writing of the Seller, which may, if given, be on such terms as to guarantee an indemnity, or otherwise as the Seller thinks fit.